These Terms of Service ("Terms") are an agreement between 1:N Labs, LLC ("FieldSheet," "we," "us," or "our") and the company or other entity that creates a FieldSheet account ("Customer," "you," or "your"). They govern use of the FieldSheet website, web application, API, and mobile apps for iOS and Android (together, the "Service").
By creating an account, or by accessing or using the Service, you agree to these Terms. If you are accepting them on behalf of a company, you confirm that you have authority to bind that company. If you do not agree, do not use the Service.
1. The Service
FieldSheet helps contractors store, organize, transcribe, search, and summarize the photos, documents, and notes produced on job sites. We may add, change, or remove features over time. If we remove a feature that is material to your use of the Service, we will try to give you reasonable notice.
2. Accounts and users
- You must be at least 18 years old and use the Service for business purposes.
- You must give accurate account information and keep it up to date.
- You may invite team members ("Users") to your account. You are responsible for your Users’ activity and for their compliance with these Terms.
- You are responsible for keeping passwords and API tokens secure. Tell us promptly at hello@1tomany.com if you believe your account has been accessed without permission.
3. Subscriptions, billing, and refunds
- Plans: FieldSheet is offered on monthly or annual subscription plans at the prices published on our pricing page. Prices do not include applicable taxes, which you are responsible for.
- Renewal: subscriptions renew automatically at the end of each billing period until canceled. You authorize us and our payment processor, Stripe, to charge your payment method for each renewal.
- Cancellation: you may cancel at any time. Cancellation takes effect at the end of the current billing period, and you keep access until then.
- Money-back guarantee: if FieldSheet is not right for your business, contact us and we will refund your subscription payment, whether you are on monthly or annual billing. To request a refund, email hello@1tomany.com.
- Price changes: we may change prices with at least 30 days’ notice. Changes apply from your next billing period.
- Non-payment: if a payment fails and is not resolved, we may suspend the account after notice.
4. Your content
"Customer Content" means the photos, documents, notes, search queries, and other material you or your Users submit to the Service. As between you and FieldSheet, you own your Customer Content.
You grant FieldSheet a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, and display Customer Content only as needed to provide, secure, and support the Service, including by sending it to the service providers described in our Privacy Policy. We do not sell Customer Content and do not use it to train artificial intelligence models.
You confirm that you have all rights and permissions needed to submit Customer Content, including any personal information about homeowners, clients, or other third parties it contains, and that our processing of it as described in these Terms will not violate any law or anyone’s rights.
5. Automated results
FieldSheet uses artificial intelligence to transcribe files, extract details, match files to job sites, answer searches, and write daily debriefs. These results are generated automatically and may be incomplete or inaccurate. They are provided for convenience and are not professional, legal, safety, code-compliance, or engineering advice. You are responsible for reviewing results against the original files before relying on them.
6. Acceptable use
You agree not to, and not to allow anyone else to:
- use the Service in violation of any law or anyone’s rights, including privacy and intellectual property rights;
- upload content that is unlawful, harmful, or that you do not have the right to share, or upload malware;
- access another Customer’s data, or probe, scan, or test the vulnerability of the Service without our written permission;
- interfere with or disrupt the Service, or use it in a way that places an unreasonable load on our infrastructure;
- scrape the Service or access it by automated means other than our published API;
- reverse engineer, decompile, or attempt to extract the source code of the Service, except where the law expressly permits it;
- resell, sublicense, or provide the Service to third parties other than your Users; or
- use the Service to build a competing product.
7. Mobile apps
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the FieldSheet mobile apps on devices you own or control, for use with the Service. If you download an app from the Apple App Store or Google Play, you also agree to that store’s terms. Apple and Google are not parties to these Terms and are not responsible for the apps or their support. Apple and its subsidiaries are third-party beneficiaries of these Terms with respect to the iOS app and may enforce them against you.
The apps may download updates automatically. Some features, such as location tagging, photo uploads, and notifications, require device permissions, which you can grant or withdraw in your device settings.
8. Our intellectual property
FieldSheet and its licensors own the Service, including its software, design, and trademarks. Except for the rights expressly granted in these Terms, no rights are transferred to you. If you send us feedback or suggestions, we may use them without restriction or obligation to you.
9. Third-party services
The Service relies on third-party providers, such as cloud hosting, payment processing, and artificial intelligence services, and may link to or integrate with services you choose to use. We are not responsible for third-party services that we do not control, and your use of them may be subject to their own terms.
10. Privacy
Our Privacy Policy describes how we collect, use, and share information. You agree to provide any notices to, and obtain any consents from, your Users and other individuals that are required for us to process their information as described in the Privacy Policy.
11. Suspension and termination
You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you materially breach these Terms, fail to pay, or use the Service in a way that creates legal risk or harms FieldSheet or others. Where reasonable, we will give notice and an opportunity to fix the problem first.
After your account is canceled or terminated, we may delete Customer Content as described in our Privacy Policy. Download anything you want to keep before you close your account. Sections 4, 5, 8, and 12 through 16 survive termination.
12. Disclaimers
Except for any express commitments we publish, the Service is provided "as is" and "as available." To the fullest extent permitted by law, FieldSheet disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, that automated results will be accurate, or that Customer Content will never be lost. You are responsible for keeping copies of records you are required to retain.
13. Limitation of liability
To the fullest extent permitted by law, FieldSheet will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunities, arising out of or related to these Terms or the Service, even if we have been advised of the possibility of those damages.
To the fullest extent permitted by law, FieldSheet’s total liability arising out of or related to these Terms or the Service will not exceed the amount you paid us for the Service in the 12 months before the event giving rise to the claim.
14. Indemnification
You will defend, indemnify, and hold harmless FieldSheet and its owners, employees, and agents from any third-party claims, damages, and costs, including reasonable attorneys’ fees, arising from your Customer Content, your or your Users’ use of the Service, or your breach of these Terms.
15. Governing law and disputes
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any dispute arising out of or related to these Terms or the Service will be brought exclusively in the state or federal courts located in Dallas County, Texas, and both parties consent to the jurisdiction of those courts. Before filing a claim, each party agrees to try to resolve the dispute informally by contacting the other party in writing and allowing 30 days for a response.
16. General
- Changes to these Terms: we may update these Terms from time to time. If a change is material, we will give reasonable notice, such as by email or a notice in the Service, before it takes effect. Continuing to use the Service after the effective date means you accept the updated Terms.
- Entire agreement: these Terms, together with the Privacy Policy and any order or agreement you sign with us, are the entire agreement between you and FieldSheet about the Service.
- Assignment: you may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
- Severability and waiver: if any part of these Terms is found unenforceable, the rest remains in effect. Not enforcing a provision is not a waiver of our right to enforce it later.
- Force majeure: neither party is liable for delays or failures caused by events beyond its reasonable control, other than payment obligations.
- Notices: we may send notices to the email address on your account. You may send notices to hello@1tomany.com.
Contact us
Questions about these Terms can be sent to hello@1tomany.com.
1:N Labs, LLC
Dallas, Texas, United States